Welcome to AtTent. By accessing or using our website, services, or purchasing products from our store, you agree to comply with the following Terms & Privacy Policy.

Please read this document carefully before using our website.

AtTent is an online store specializing in camping, outdoor, adventure, and travel products and accessories.

Our platform provides users with access to products, offers, and services related to outdoor living and camping experiences.

By using this website, you confirm that:

• You are at least 18 years old or using the website under supervision of a parent or legal guardian.
• You agree to follow all applicable laws and regulations.
• You accept these Terms & Privacy Policy in full.

If you do not agree with any part of this policy, please discontinue use of the website.

Some services may require account registration.

You are responsible for:

• Maintaining confidentiality of your account credentials.
• Providing accurate information.
• All activities under your account.

AtTent reserves the right to suspend or terminate accounts suspected of misuse, fraud, or violation of these terms.

We strive to ensure product information, images, pricing, and availability are accurate. However:

• Product colors may differ depending on device screens.
• Availability may change without notice.
• Certain products may be discontinued or limited in quantity.
• Pricing errors may occasionally occur.

AtTent reserves the right to refuse or cancel any order for operational, pricing, or security reasons.

All prices displayed are in Saudi Riyals (SAR) unless otherwise stated.

Accepted payment methods may include:

• Credit/Debit Cards
• Online Payment Gateways
• Digital Wallets
• Cash on Delivery, if available

By placing an order, you authorize AtTent to process payment using the selected method.

Order confirmation does not guarantee final acceptance of the order.

Delivery timelines may vary depending on location, product availability, and courier operations.

Customers are responsible for providing accurate shipping information.

AtTent is not responsible for delays caused by:

• Courier services
• Weather conditions
• Customs or governmental procedures
• Incorrect customer information

Ownership and risk transfer to the customer upon successful delivery.

Customers may request returns or refunds according to our return policy.

Returns may be accepted when:

• Products arrive damaged or defective
• Wrong items are delivered
• Items remain unused and in original packaging

Refunds will be processed after product inspection and approval.

Certain products may not qualify for returns due to hygiene, customization, clearance, or other restrictions.

Users agree not to:

• Use the website for illegal purposes
• Upload malicious software or harmful content
• Attempt unauthorized access to systems or accounts
• Misuse discounts, promotions, or referral programs
• Submit false or misleading information

Violation may result in suspension, account termination, or legal action.

All website content including:

• Logos
• Branding
• Images
• Product descriptions
• Graphics
• Text
• Website design

is the property of AtTent or its licensors and protected by intellectual property laws.

Unauthorized reproduction, distribution, or commercial use is prohibited.

We may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information

Technical Information

• IP address
• Browser type
• Device information
• Website activity and usage behavior

Order Information

• Purchase history
• Transaction details
• Delivery preferences

Your information may be used to:

• Process and deliver orders
• Provide customer support
• Improve website performance and user experience
• Send order notifications and updates
• Prevent fraud and unauthorized activity
• Conduct analytics and business improvements
• Send marketing communications with consent

AtTent may use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyze traffic and customer behavior
• Personalize shopping experiences

Users may disable cookies in browser settings, though some features may not function properly.

We may share information with trusted third parties including:

• Shipping providers
• Payment processors
• Technical service providers
• Analytics and marketing partners
• Government authorities when legally required

AtTent does not sell personal information to third parties.

We implement reasonable technical and organizational measures to protect user information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

However, no online platform or internet transmission is completely secure.

Users may receive promotional emails, SMS, or notifications regarding:

• New arrivals
• Offers and discounts
• Campaigns and announcements

Users may unsubscribe from marketing communications at any time.

Our website may contain links or integrations with third-party services and platforms.

AtTent is not responsible for the content, policies, or operations of third-party websites or providers.

To the maximum extent permitted by law, AtTent shall not be liable for:

• Indirect or consequential damages
• Business interruptions
• Loss of profits or data
• Delivery delays caused by third parties
• Website downtime or technical issues

All services and products are provided “as available” and “as is.”

This Terms & Privacy Policy shall be governed by and interpreted in accordance with the laws and regulations applicable in the Kingdom of Saudi Arabia.

AtTent reserves the right to modify or update this policy at any time. Updated versions will be posted on the website with a revised effective date.

Continued use of the website after updates constitutes acceptance of the revised policy.

For questions, support, or privacy-related inquiries, please contact us through:

Email: care@attent.com

AtTent Official Website